REDI Counseling Framework: Client-Centered SRHR Training

What is REDI?

REDI—Rapport Building, Exploring, Decision Making, and Implementing the Decision—is a proven framework for strengthening contraceptive counseling and advancing sexual and reproductive health and rights (SRHR).

Why use REDI?

The REDI framework helps providers deliver high-quality, client-centered counseling by:

• Promoting empathy, respect, and gender sensitivity in every client interaction.
• Drawing on 30+ years of evidence-based training experience in more than 15 countries.
• Strengthening trust and autonomy through rights-based, inclusive counseling practices.

Who is REDI for?

REDI is designed for:

• Organizations aiming to improve quality of care and client outcomes.
• Healthcare providers seeking to improve contraceptive counseling.
• Trainers and program implementers building SRHR capacity.

What does REDI cover?

REDI equips providers to deliver tailored, client-centered counseling across diverse contexts:

• New Clients – Supporting informed contraceptive choice suited to individual needs and circumstances.
• Returning Clients – Ensuring correct use, side-effect management, and long-term satisfaction.
• Special Populations – Delivering respectful care for adolescents, men, couples, and those experiencing intimate partner violence.

REDI Resources and Training Materials

REDI Trainer’s Manual

The REDI Trainer’s Manual equips providers with skills for empathetic, rights-based counseling in sexual and reproductive health. Through blended learning, role-play, and client interactions, it addresses contraceptive discontinuation and service gaps. This curriculum strengthens communication, empathy, and decision support to ensure gender-sensitive, client-centered family planning counseling across diverse contexts.

View Publication (English)

REDI Training Slide Decks

The REDI Training Slide Decks strengthen provider skills in client-centered sexual and reproductive health counseling, with a focus on pregnancy prevention. Through interactive sessions, providers practice communication, empathy, and risk assessment while learning to address gender dynamics, intimate partner violence, and adolescent needs. The training supports informed decision-making and upholds clients’ rights to respectful, tailored care.

View Publication (English)

REDI Participant’s Handbook-Part 1: Pretraining Materials

The REDI Participant’s Handbook: Part 1 introduces pretraining materials on client-centered SRHR counseling. It emphasizes empathy, communication, and rights-based care tailored to clients’ diverse needs—including adolescents, men, couples, and those facing intimate partner violence. The handbook prepares providers to deliver culturally competent, patient-informed counseling that strengthens autonomy and improves reproductive health outcomes.

View Publication (English)

REDI Participant’s Handbook-Part 2: Training Handouts

The REDI Participant’s Handbook Part 2 offers training handouts and exercises to strengthen client-centered SRHR counseling. Through 18 sessions with role-plays and case studies, providers practice communication, empathy, and informed decision-making. It emphasizes individualized care for diverse clients—including adolescents and those facing intimate partner violence—supporting autonomy and better reproductive health outcomes.

View Publication (English)

Strengthening SRHR through REDI

By fostering empathy, clear communication, and informed decision-making, REDI helps providers build trust, promote client autonomy, and improve reproductive health outcomes worldwide.