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Planning to travel somewhere fabulous this weekend? Make sure you ask #WheresTheFP?! And let us know: https://t.co/HtLly6JA6s

YES! This #vintage ad from 1995 Mexico promotes the many #familyplanning options to choose from! #TBT #WheresTheFP

Most women around the world begin sexual relationships between the ages of 15 and 19. Incorporating adolescent-friendly services into existing #familyplanning programs can make a big difference: https://t.co/DFxVJ8K1TE #HIPs4FP

We must address the needs of key populations and push back against stigma and violence. Join the #AIDS2018 movement https://t.co/tQZ8vjm9SW

How can #teens tell their friends and family they are #pregnant ? Mariah shares some advice on how to do it best. #ReMIXAnswers https://t.co/dzGf11gULr

Some thoughts on #empowerment from the incredible Maya Angelou! When you ask #WheresTheFP, you are taking a stand for #women everywhere!

We can all learn from the wisdom and lessons of the late @NelsonMandela on today's #MandelaLecture:

👩🏽=👦🏼=🧒🏻=👧🏽=👨🏼=🧑🏾=👨🏻=👱🏼‍♀️=👱🏾‍♂️=🧔🏿=👵🏼=🧓🏾=👴🏽=👲🏽=👳🏼‍♀️=👳🏻‍♂️=🧕🏼=🧑🏽=👶🏻=👵🏾=👳🏾‍♂️=👧🏼=🧕🏾=👴🏻=🧔🏽=👱🏾‍♀️=🧒🏿=👩🏼=👲🏽=🧔🏼=👳🏾‍♀️=👩🏻=🧔🏻=🧓🏿=👧🏻=👳🏼‍♂️=👴🏾=👶🏼=🧑🏿=🧔🏾=👩🏾=🧕🏻=👨🏽=👱🏼‍♀️ #WorldEmojiDay

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#WorldEmojiDay

Fostering strong, supportive communities. Addressing gender norms. Ensuring legal rights & policies are protected & fulfilled. Just a few elements of strong, all-encompassing adolescent-friendly services. How to make them a reality: https://t.co/UD9qz1crQz #HIPs4FP

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COPE® for Cervical Cancer Prevention Services

COPE®, which stands for “client-oriented, provider-efficient” services, is a process that helps health care staff continuously improve the quality and efficiency of services provided at their facility and make services more responsive to clients’ needs. COPE provides staff with practical, easy-to-use tools to identify problems and develop solutions using local resources, and it encourages all levels of staff and supervisors to work together as a team and to involve clients in assessing services. Through COPE, staff develop a customer focus, learning to define quality in concrete terms by putting themselves in their clients’ shoes. The process also enables staff to explore the strengths of their work site.

EngenderHealth’s first COPE handbook, published in 1995 (COPE: Client-Oriented, Provider-Efficient Services), was focused on family planning. But clients around the world expect quality in all health services, and family planning services are not isolated from other types of health care. Over time, providers expressed the need for such tools for other health services, so the COPE process and set of tools were adapted for use in other health services—maternal health care, child health services, adolescent reproductive health care, and services related to HIV and sexually transmitted infections, among others.

In 2003, EngenderHealth revised the original handbook to include additional information about how to conduct COPE and began producing a set of accompanying toolbooks. This toolbook, which is intended to be used in conjunction with the new edition of the COPE handbook, is designed to assist providers and site staff identify and solve on-site problems that compromise the quality of cervical cancer prevention services. Among the cervical cancer-specific issues addressed in the tools are:

  • Screening tests and examinations
  • Laboratory services
  • Treatment of precancerous lesions
  • Appropriate follow-up and management of clients
  • Referral and feedback between different service components
  • Equipment and supplies

View or download the English version of this publication (PDF, 583 KB) or the Spanish version of this publication (PDF, 356 KB).

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