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COVID-19: How We’re Responding

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@EngenderHealth a tenu à soutenir le @MinistereEnfant et toutes les organisations militantes pour les #droits des #femmes en #civ225 lors de l'offensive #orange ce samedi 4 décembre 2021

@CACi225
#OrangeTheWorld
#16JoursDactivismeIci

Today is Intl Day of Persons w/ Disabilities. More than 1 billion people are living with a disability. In Tanzania, we partnered w/ @CCBRTTanzania to ensure supported family planning activities are accessible. Learn more ➡️ http://bit.ly/3gYT6tj
#IDPD #EveryoneIncluded #CRPD

@EngenderHealth’s “Do No Harm” Framework informs @USAID_MOMENTUM’s work with partners in #DRC, #Nigeria, & #Mozambique to integrate #GBV screening into #fistula care. Read more about how this novel approach will keep women safe: http://usaidmomentum.org/making-the-connection-between-gender-based-violence-and-fistula-care

#MOMENTUMAgainstGBV

📣 We're #hiring an experienced Analyst, International Finance and Pricing, to oversee the financial & accounting management of our country offices & support the development & pricing & costing of proposals. Salary & benefits in posting. Apply now ➡️ http://ow.ly/7YFH50H2miT

On Dec. 3, EngenderHealth Country Representative for India Dr. Ajay Khera will participate in a #DigitalHealthWeek panel discussion on digitized Clinical Decision Support to assist frontline healthcare workers in Africa & Asia during COVID-19. Register ➡️ http://ow.ly/ZKSK50H1uf9

According to @UNAIDS, 37.7 million people were living with HIV in 2020. To end the epidemic, we need to focus on community-led solutions, provide equitable access to health services & ensure healthcare workers have training & resources to provide high-quality care. #WorldAIDSDay

Thank you for supporting us on #GivingTuesday! Your generosity will enable us to continue advancing sexual and reproductive health and rights and gender equality. If you couldn’t give yesterday, you can still make a difference by donating today ➡️ http://bit.ly/GivingTuesEH

Today is #GivingTuesday. We’re working with individuals & communities around the globe to make a gender-equal world a reality, but we can’t do it without your help!

Visit http://bit.ly/GivingTuesEH to donate & support this vital work.

We’re excited to introduce our 1st Youth Advisory Council in Ethiopia! The 15 volunteers, ages 14–24, will support youth access to SRH services, ensure #youth participation in projects & contribute youth perspectives to addressing #SRHR issues. #OrangeTheWorld #16Days #EndGBV

Aujourd'hui 24 novembre, veille de la commémoration des #16jours , marque la fin de l'atelier de formation des médias et blogueurs sur les #VBG. Nous tenons à remercier tous nos partenaires qui ont rendu cela possible.
@MinistereEnfant @UnfpaCI @ACF_CI @EngenderHealth @CACi225

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COPE® Handbook: A Process for Improving Quality in Health Services

COPE®, which stands for “client-oriented, provider-efficient” services, is a process that helps health care staff continuously improve the quality and efficiency of services provided at their facility and make services more responsive to clients’ needs. COPE provides staff with practical, easy-to-use tools to identify problems and develop solutions using local resources, and it encourages all levels of staff and supervisors to work together as a team and to involve clients in assessing services. Through COPE, staff develop a customer focus, learning to define quality in concrete terms by putting themselves in their clients’ shoes. The process also enables staff to explore the strengths of their work site.

COPE® Handbook: A Process for Improving Quality in Health Services, Revised Edition reflects lessons that EngenderHealth and its counterparts in more than 45 countries have learned over the past decades in developing, applying, evaluating, and adapting COPE. In this revision, the handbook’s format has been updated to be more user-friendly for facilitators as they orient managers, train site facilitators, guide facility staff in using the COPE tools, and adapt the COPE process and tools to best fit the facility’s needs. The chapters are organized to take the reader from an introduction to the concepts of COPE and quality improvement to the basics of how to prepare and lead the first COPE exercises, facilitate an Action Plan Meeting, conduct subsequent exercises, perform a Client-Flow Analysis, and follow up between exercises.

The handbook is designed to be used in conjunction with COPE toolbooks oriented toward a variety of types of health services. Click here to view or download our COPE toolbooks on reproductive health services, cervical cancer prevention services, and maternal health services.

You can view or download the COPE handbook in its entirety by clicking on the first link below. Sections of the handbook can also be viewed or downloaded separately, as shown.

Download the entire handbook in English (PDF, 949 KB) or in French (PDF, 1.3 MB). Individual sections can be download (in English only) below.

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