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Talking with Clients about Sexuality
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Purpose of This Module

The information in this minicourse has been designed to give health care providers some background necessary to address sexuality and incorporate a sexual health approach in service delivery. This module will focus on how to introduce these issues within services.

In this module, we will:

  • Review potential obstacles to addressing sexuality with clients
  • Describe approaches to discussing sexuality with clients within counseling and services
  • Describe steps that can be taken to institute change when introducing a sexual health approach within services

Obstacles to Incorporating a Sexual Health Approach

  • Provider biases. As service providers, we bring our own entrenched attitudes, biases, and perceptions to our interactions with clients, and these attitudes can negatively affect our ability to provide adequate services. Some of us may feel conflict between our duties to assist our clients to achieve sexual and reproductive health and our own morals, beliefs, and values. In order to provide good services, it is critical that we separate our own attitudes about sexuality and sexual practices from our knowledge of the potential health consequences of those practices. We must help our clients to achieve healthy sexuality without imposing value judgments on their behaviors.
  • Fear of offending clients. Providers often feel that clients will not want to talk about their sex lives, or that they will offend clients by doing so. However, many providers who have done so have found that clients are actually relieved to finally have someone to talk to confidentially—someone who can provide accurate information and help them with their concerns.
  • Lack of provider knowledge and comfort. Providers are often just as uncomfortable talking about sex as are clients, or even more so. Providers may lack knowledge about sexuality, or they may not have come to terms with their own feelings and experience related to sexuality. Providers may feel unable to handle more-complex issues that could arise during such discussion, such as sexual abuse, conflicts about sexual orientation, or sexual dysfunction, and they may lack referral resources for such problems. Training to develop knowledge, comfort, and skills, as well as development of referral resources where possible, is an important support to service provision.
  • Time limitations. Health care providers may have limited time to spend with clients because of heavy client loads or limitations imposed by management. In these cases, providers can feel torn between a desire to give clients comprehensive health care and the need to deal with only the most urgent physical complaints in the short time allocated. In these situations, providers may neglect considerations of clients’ emotional and situational needs (including issues surrounding sexuality) in favor of perceived medical demands. Some of these time limitations, however, can be mitigated through changing the approach to health services. (For example, by gaining a better knowledge of a client’s circumstances, the provider can offer information that is less comprehensive and more tailored to the client’s individual situation.)

Remember!

Don’t confuse your exploration of a client’s sexual life, needs, and concerns with therapeutic counseling. Your aim in this process is to understand the issues relevant to the client’s physical health and to learn about needs and concerns that may require referral to other types of services, not to attempt to offer in-depth therapeutic counseling.


  • Targets and incentives. Population and family planning service providers in some countries may feel a conflict between the need to meet required contraceptive or service “targets” and the need to provide clients with the information and help they need to make informed choices about sexual and reproductive health. In locations where financial incentives are given to providers or facilities to meet set targets, providers may feel added pressure to steer clients toward particular methods of contraception, regardless of clients’ individual needs and desires, and the potential impact of those methods on clients’ sexual lives. Providers may be tempted to tell clients what is best for them rather than viewing clients as the experts on their own situations and sexual lives.

 

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