Learn about REDI: A Client-Centered Counseling Framework. REDI offers a comprehensive approach and training curriculum to strengthen counseling for contraception by empowering health providers to understand and respond to clientsʼ perspectives.
EngenderHealth leads in improving the quality of health care in the world’s poorest communities. Quality health care – particularly reproductive health care and family planning services – means that providers listen; ensure that clients are able to make informed and voluntary decisions about their care; are responsive to clients’ needs; maintain clients’ privacy; and practice proper infection prevention.
Working closely with local governments and health facilities, EngenderHealth also improves quality by helping increase communication between staff and supervisors through an approach called facilitative supervision, monitoring health services to find the gaps between established standards and actual practice, and addressing the diverse learning needs of health care staff at a facility through whole-site training.
Toward these goals, EngenderHealth has developed a number of handbooks, curriculum, processes and tools:
- COPE®, which stands for “client-oriented, provider-efficient” services, helps health care staff improve the quality, efficiency, and responsiveness of services provided at their facility.
- Facilitative supervision, a system of management in which supervisors focus on the needs of their staff through mentoring, joint problem solving, and two-way communication.
- Whole-site training and courses in infection prevention are among our other materials that work to improve quality at the service site.
Additional improving clinical quality publications are included below.
Transforming Access to IUDs in Gujarat and Rajasthan
(2020) English. View this publication (PDF, 11.2 MB)
Addressing Provider Attitudes and Biases in Family Planning Service Delivery
(2020) English. View this publication (PDF, 493 KB)
Best Practices in Clinical Trainings: Lessons Learned from the Expanding Access to IUDs in India (EAISI) Project
(2020) English. View this publication (PDF, 441 KB)
Self-Learning Instructional Module and Practicum (SLIM-P): An Innovative Strategy for Intrauterine Contraceptive Device Training
(2020) English. View this publication (PDF, 256 KB)
Strengthening Postabortion Contraceptive Services: Lessons Learned from the Expanding Access to IUDs in India (EAISI) Project
(2020) English. View this publication (PDF, 391 KB)
Potential for Improving IUD Service Delivery Quality
(2020) English. View this publication (PDF, 499 KB)